Multiple Person Streaming and Free Viewing Trial!
Hello, this is the official account of Ch-OMUSUBI, a live-streaming international exchange digital platform from Japan. We are pleased to inform you about the following measures that will start on July 20!
Multiple Person Streaming
We are pleased to announce that the Multiple Person Streaming function will be released on 20th July! Up to 17 streamers will be able to connect at the same time to gather, interact, and enjoy conversations. We believe that this kind of streaming can be used as a place for discussion and debate and that the fun and value of live-streaming will expand. (Currently, live streaming will automatically end after a maximum of 120 minutes, the same as normal live streaming. We are considering extending the time in the future.)
There are two ways to participate in multiple person streaming: "live-streaming as owner" or "join a live-streaming".
How to live-stream as owner
1) Click "Start" in the multi-person stream section from the channel dashboard in the Stream screen.
2) Click on "Start as a host".
3) Enter the title and details (required), upload a thumbnail (optional), and click "Start".
4) When a participation request is received, it will be displayed in the upper right corner of the screen, and select "Approve" or "Reject" (participation requests will be displayed only on the owner’s screen).
5) To end the stream, click "End live". (The streaming will end when the owner leaves the screen. The streaming will continue even if other participants leave.)
How to join a live-streaming
1) Click "Start" in the multi-person stream section from the channel dashboard in the Stream screen.
2) Click on "Join the ongoing live stream".
3) Confirm the owner streamer's name and streaming title, and click "Request to join". When your request is approved by the owner, you will join!
The following cannot be done under the current specifications for multi-person streaming. We appreciate your understanding.
Create a live-streaming schedule in advance
Change the owner
Invite other streamers (ex. sending a link to join the live streaming)
Save archives
Receive item gifts
Free Viewing Trial
For one week only from July 20, you will be able to try a free trial of the viewing subscription. You can be an audience member for free for 3 days, and on the 4th day, the subscription will be automatically renewed and the payment will be made.
This is especially recommended for those who are considering becoming new streamers or who have recently become streamers, and who would like to first take a look at other people's streaming! Please take advantage of this free trial along with your streamer registration. Registration and streaming yourself are always free, regardless of the free trial period. (Please check here to see how to become a streamer).
If the streamer would like to accept a free trial of their own Omusubi Support, they will need to change the settings. It is off by default.
*If you do not would like to have your subscription automatically renewed on the 4th day, please cancel your subscription within 3 days on the website by yourself.
Q&A
Q1. How can I become a Streamer?
A1. After signup on our website, you need to register as a Streamer.
PC version: Click "Become a Streamer" on the sidebar or header menu.
Mobile version: Click "Become a Streamer" from the header menu.
Fill in the required information and submit. Once our team will approve your application, you will receive an e-mail notification. Streamer registration and live-streaming yourself are free of charge. (Please check here for more information)
Q2. How do I apply for a free trial?
A2. You can apply for the free trial automatically by selecting a Basic Plan or Premium Plan (recommended) subscription and filling in your card information.
Please note that the trial will not be applied when you upgrade to the Premium Plan after applying for the Basic Plan.
You can downgrade from the Premium Plan to the Basic Plan at any time. For this reason, we recommend that you try the Premium Plan first.
Q3. How can I cancel a subscription after a trial before payment?
A3. Within 3 days of the trial start date, you must complete the process yourself by the instructions below. (If you started your trial on July 22, please cancel by the end of July 24.)
1) Click "<" next to your username in the upper right corner of the home screen.
2) Click on "Subscriptions".
3) Click the "Cancel" button for the plan you have already subscribed to.
4) A pop-up window will appear, so check the details and click "Cancel".
5) After that, you will be redirected to the Stripe screen, so click "Cancel" again.
6) After canceling the subscription, return to the Subscription page and confirm that the subscription has been canceled.
Q4. How can I set up a free trial of Omusubi Support? (For Streamers)
A4. From the home screen, go to "Stream Screen" > "Omusubi Support" and click the "Change Settings" button.
Turn on "3-days free trial" (orange color button).
Clink on "Update" and confirm that the button "3-days free trial available" is displayed on the Omusubi Support management screen.
Q5. What should I do if I cannot see or hear the video or audio of the other streamer while I am participating in a multi-person stream?
A5. Click the "Reconnect" button at the bottom of the live streaming screen to get the video and audio of the other streamers again.
If you have any comments or questions, please feel free to contact us through the "Contact" on the website. We hope you will enjoy our new function!